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This site support.idomains.com states the following, "Cant find an answer? Click Here to Ask Us! Submit your questions directly to our support team." We noticed that the website also stated " How do I create a new account? How do I reset my password? How do I register a domain name." It also stated " My domain is not working. How do I change Name Servers? How do I lock my domain? How do I unlock my domain? How do I transfer a domain to another account? How do I change DNS settings? How do I set up URL forwarding? Domain Name System FAQs. What is the DNS architecture?."